In some cases, you may need to exclude PDQ Connect services and working directories from real-time (on-access) scanning by antivirus or antimalware software.
Required Anti-Virus Exceptions
At minimum, the PDQConnectAgent service must be allowed as an exclusion in your Anti-Virus.
Optional Anti-Virus Exceptions
In rare cases, the PDQ Connect Agent install directory and runner directory may need to be excluded from your Anti-Virus.
PDQ Connect Agent Install Directory:
PDQ Connect Agent Runner Directory: