Cancelling Your Subscription

Overview

This article will guide you through cancelling your PDQ Connect subscription.

Cancel your account

1. Log into your PDQ account at http://portal.pdq.com/ 
2. On the Dashboard page, select Manage Subscription.
3. Select Cancel future renewals.
4. Next to Need to cancel?, click Start the process.
   
5. Choose your desired option (Turn off auto-renew or Cancel future renewals), and click the Continue button for that option. 
   
6. Fill out the cancellation survey and select ‘Complete cancellation of your subscription’ to confirm. 
   Your subscription will now expire at the end of its current term.

If your subscription has already renewed - Please click here to submit a ticket.