Automatic deletion of inactive devices
If a device appears in the Devices view of PDQ Connect, it counts toward your license total.
You can manually delete one or more devices from PDQ Connect from the Devices page (see "Deleting Devices"), and these devices will no longer count toward your license total.
If you routinely remove devices from your environment which will no longer need to be managed in PDQ Connect, you can set up an Auto-delete devices policy, which will automatically delete devices when they have a Last Seen value more than a specific number of days ago.
Last Seen is a column available on the Devices page. It indicates the last time that the Connect agent on a device successfully checked into the platform, which should occur regularly if the device is online and has a healthy connection with the platform. If devices routinely remain offline in your organization but may still be turned online every once in a while, we recommend that you set a value which exceeds the amount of time that they typically remain offline.
To enable this setting, click the Settings ⚙ icon, and browse to Auto-delete devices, and set a value for days ago, and then click Save changes.
When a device is deleted, we only "soft" delete it. It will stop receiving deployments, commands, or remote connections.
It will also no longer be counted towards your license total.
However, the PDQ Agent is not removed, and the device will attempt to reconnect when it comes back online.
