Devices page
Overview
The Devices page displays the devices and groups managed in your PDQ tenant.
To access the Devices page, click Devices from the navigation side bar. Your devices will appear on the Devices page shortly after installing the PDQ Connect Agent. If a device was offline when the PDQ Connect Agent was installed, it will not appear in the Devices page until the device is connected to the internet and successfully registers with PDQ.
Page elements
Deploy: The Deploy button (top right corner) launches the Create Deployment menu, in which you can search for packages and devices to create a new deployment. If you select one or more devices using the checkboxes, they will be preselected for deployment.
Device Count: The Device Count appears next to the name of the current view, whether All devices or a specific group.
- In the All devices view, the Device Count represents the total device count across the platform, and it will always represent the total count of devices, even if temporary filters are applied.
- If you are in a specific group, the number will contain the number of devices currently in that group, according to its filter settings. If you apply a temporary filter to a group, this will not affect its device count.
Groups: Groups appear in the left pane. A group can either be a set of specific devices added manually, or it can be created with the use of filters. Click a group name to view it on the Devices Page. See Introduction to Filters & Groups for more details on creating static or dynamic groups. A Search groups box is available in the groups sidebar.
Filters: To configure filters in the current Devices view (All devices or a specific group), click Filter (a number will appear if any filters are currently applied). See the link above for configuration details.
Search devices: Use the Search Field to quickly filter the list of items on the current page. All items that meet the search criteria will be displayed in the list. Not every column is searchable. In order for data to be returned in a search result, it must exist in one of the following columns: Name, OS, OS Version, OS Full Name, Model, Manufacturer, Service Pack, Serial Number, Public IP Address, Timezone, or Last User.
Rows per page: This dropdown (lower-right) allows you to select the number of rows to be displayed (up to 250) on each page.
Display options
To access the Device page display options, click the options toggle (top right corner, the left icon next to the Search devices box).
Display options persist in the current browser session only. If you clear your cache or switch to a different workstation, the settings will revert to default.
Density: Select Compact, Standard, or Comfortable to configure how the rows of a page are displayed. Selecting Compact will make the rows smaller, while selecting Comfortable will make the rows larger. The default density setting is Standard.
Columns: Select Columns to display a list of available columns to enable or disable. Columns can be searched using the Find Column field. Toggle the switch for a column to enable or disable it or select Hide All / Show All to hide or display all available columns. Click Reset to return to the default view, which displays a subset of the available columns intended to be broadly useful.
Column sorting and Filter persistence
You can sort by any column by clicking the column header, with the arrow indicating whether the column is sorted in ascending (lowest to highest) or descending (highest to lowest) order.
Column sorting and Filter selections in the All Devices view should persist within a single browser/login session when you click between pages and return to All Devices.
Column sorting and Filter selections within Groups are saved when the group is created or updated. You may change column sorting temporarily when viewing a Group, but if you want that sorting to persist every time you return to that group, you must click Filter and then click Update group.
Device details
Click any device (via its Name on the Devices page) to view the Device details for that device. The details are split into Tabs, each of which has a Last Scan timestamp indicating the last time the data on that page was updated.
The Overview tab displays General, Operating System, and System information about the device.
The Commands tab is used to run one-time PowerShell commands on the selected device.
The Custom fields tab lists all the custom field values for the device
The Deployments tab lists the PDQ Connect deployments for the device.
The Remote desktop tab allows you to access the Remote Desktop feature and connect to the device remotely (Plus/Premium).
The Software tab lists the software installed on the device.
The Vulnerabilities tab allows you to use the Vulnerability scanning feature and remediate vulnerabilities.
Note: Resolved vulnerabilities greater than 30 days old are not displayed on the Vulnerabilities tab. You can use a Report to view all Resolved vulnerabilities for a device.
The Active Directory & Entra ID tab displays Active Directory information for the selected device, if the device is joined to a Domain, and/or Entra ID (formerly Azure AD) information if applicable.
The Active Directory & Entra ID groups tab displays the Active Directory Groups that the selected device belongs to, and/or Entra ID (formerly Azure AD) groups if applicable.
The CPU tab displays information about the device's processor.
The Disk Drives tab displays information about the device's disks.
The Drivers tab displays the drivers installed on the device.
The Files and Folders tab displays the results of a Files and Folders custom scanner on the device.
The Groups tab displays the PDQ Connect groups that the device currently appears in, including both static and dynamic groups.
The Networking tab displays network connections available on the device, including detailed adapter information, MAC address, status, speed, and IP address.
The PowerShell tab group will display separate tabs, each containing the results of PowerShell scanners on the device.
The Processes tab displays running processes on the device (live; updated every 30 seconds)
The Registry tab displays the results of a Registry custom scanner on the device.
The Services tab displays the available services on the device
The Windows Features tab displays the list of Windows Features and if they are Enabled / Disabled on the device.
The Windows Updates tab displays the installed Windows Updates on the device.
Actions menu
Select one or more devices via their checkboxes and click the Actions menu (top left, above the columns and to the right of Filters) to perform actions on the selected device(s).
Deploy
Same function as the Deploy button (top right corner). Launches the Create Deployment menu, in which you can search for packages and devices to create a new deployment. If you select one or more devices using the checkboxes, they will be preselected for deployment.
Import custom field values
Custom fields are user-defined fields which contain information you want to store about a device that may not be collected through routine scans. They are defined manually and their values are set manually, but the Import option allows you to select one or more devices, select a target custom field, and download a CSV file which can then be used to update them in bulk. You can select one or more existing custom fields (Add custom field) or create a new one on the spot (Create custom field).
After you've selected the desired devices and custom fields, click Next, and then click Download template to download the CSV file. CSV files can be opened and edited in most text editors or spreadsheet applications (including Microsoft Excel). Update the values for each custom field, re-save the file (making sure to preserve a file type of CSV), and then click (or drag-and-drop) to upload the file back to Connect. The target custom fields will be updated.
Install remote desktop agent
Installs the remote desktop agent on the selected device(s). Allows you to initiate a remote desktop connection to that device. See Remote Desktop for details.
Scan
Devices are comprehensively scanned for all inventory values at least every 12 hours, and following a package deployment. Other (less comprehensive) scans occur on a more frequent cadence. The Scan action manually initiates an inventory scan on a device, which will occur immediately.
Delete devices
To delete a device from PDQ Connect, navigate to that device's Device Info page, click the three vertical dots (kebab menu) in the top right, and select Delete device.
Note: Devices that are online at the time they are deleted from PDQ Connect will be sent a self-destruct command to uninstall the PDQ Connect Agent and remove the associated data from the deleted computer. If a device is offline at the time it is removed from Connect, the agent and associated data will be deleted the next time that machine comes online.
Reboot devices
Reboots the selected device(s). This action will occur immediately and without end-user notification (this feature is under active development - stay tuned for future updates!).
Migrate devices
Migrates the selected devices to a tenant you designate. To avoid erroneous migrations, you will be prompted to Review devices to be migrated before proceeding with the migration. Review all devices and warnings, then type the target tenant name and click Migrate devices to proceed. See Multi-tenancy for details.
'New' Column
The Devices page contains a column called New, which will display any devices which have the "New" flag applied to them. A device will be flagged as New if it has been added to Connect within the last 3 days.
As with any other column on the Devices page, it is possible to create a dynamic group which contains all New-flagged devices (Where | Device | New | is | true)
